Plus, staff can share news with all residents at once or send important information to only specific interest groups. Residents can even opt for ResidentDirect when paying with credit cardwhich reduces your expenses even more by eliminating the credit card fee for the operator. Get Started Now Terms of Use Privacy Policy Daily, transaction-based visibility into your portfolio and your competitive market. Maximize your asset value by optimizing rents while consistently reducing vacancies. By offering more ways for residents to pay rent, utilities and other expenses via eMoney Order, ACH, credit and debit cards, youre also making it easier to expedite collections. You can pay rent, communicate with staff and neighbors, reserve amenities, request maintenance, track packages and moreanytime, anywhere.Find all of your community's important information and receive messages from management on events, specials and alerts via text, voice or email. Use your ActiveBuilding login information. There is no immediate change to either staff or resident day-to-day use. I hope they change it soon. ActiveBuilding puts everything in your community at your fingertips. Through your portal, you can quickly and conveniently place service requests and schedule rent payments - anywhere, anytime. Today Im unable to pay rent because every time I go to the payment portal, the app loads indefinitely. The interface reminds me of first generation mobile websites. The biggest issue that bugs me, is that these people charge $5.49 for a "convenience charge" on every payment made here; recurring or one-time. Had to do a lot of changes so the app would accept the input(s). And, when its time to renewonline renewals reduces negotiations and increases rental rates by up to 4%.Your staff is going to love how ActiveBuilding streamlines operations - from tracking keys, to managing parking and amenity reservations so they can focus on whats important your residents! On my smartphone I was offered a coupon to allow payments at participating stores. Get Started Now Terms of Use Privacy Policy Apps should promote digital options and self-service. Easily access the industrys most accurate and reliable rent and occupancy data. The issue is resolved and we are proactively working to prevent it in the future. Get Started Now Terms of Use Privacy Policy Griffis Westminster Center. Resources, residents to pay rent, utilities and other expenses, The ActiveBuilding Resident Portal takes care of transactions and builds community connections. The end-to-end shopping cart experience that is part of the platform makes it easier for residents to customize and enhance their living experienceand much more likely to renew, lifting renewal rates by as much as 3%. Contact your community management if you have questions.) Even today, though the volumes overall have dropped, that engagement remains consistently higher than our pre-pandemic averages. granularity and accuracy. Check out our quick video of how to set up your account here! Can't get it on this laptop either. Enter your email. 78% of residents prefer to pay online. Active Building: How To Set Up Your Account Eagle Point 11 subscribers Subscribe 3.1K views 4 years ago Just moved in? Expanded functionality is helping boost convenience and a sense of community, ultimately driving higher retention. Ill have to try again later. Login Use your ActiveBuilding login information Enter your email Log in New Resident? Where other portals stop at basic payment processing, ActiveBuilding offers a central hub that enables residents and staff to engage in real time online while expediting maintenance requests, package . Pinpoint drivers of submarket momentum and individual asset forecasts with greater Still, its pretty annoying that something viral to my life works so poorly. Thank you!Original Response: Thank you for your feedback. For more information, see the developers privacy policy. Maybe this is the result of Active Building not having fierce competition, which also means my review doesnt really matter. The previous lag issues seem to have been mitigated for now; some app buttons continue to be very slow to load. Absolutely awful to use. (919) 861-8342 Example: After logging in, clicking the Messages button on the top right corner frequently takes at least 15 seconds to load; behavior persists across other app elements as well, such as the Make A Payment button on the left column (and generally most buttons within that column exhibit this same behavior as well). Resources, ActiveBuilding Resident Portal for Multifamily Properties. Pinpoint drivers of submarket momentum and individual asset forecasts with greater Attendees learned that the integration now enables residents of communities using both ActiveBuilding and Community Rewards to manage their points balance and seamlessly move between apps. ActiveBuilding Resident Portal is multifamilys most robust online resident portal for handling transactions and building community connections. When you tap any of the the menu options, youre treated to several more seconds before youre taken to a new page. Original review below:iPhone 13 pro. Soon they will be able to earn points from ActiveBuilding through online payments and renters insurance. Unfortunately, the app is still extremely frustrating to use. The following data may be collected and linked to your identity: The following data may be collected but it is not linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. I've noticed some improvements being made recently which is great. The ActiveBuilding resident portal is the heart of your communities, offering residents self-service, mobile connections to every aspect of apartment life. If anyone has a solution to go around this charge or how to recover the "coupon"; kindly post it in the community page area, or reply to this "review"at least I gave it 2 stars :-). Earlier this year, RealPage launched the first stage of a major ActiveBuilding redesign that puts a more modern, mobile-first experience at the fingertips of residents and staff. Easily access the industrys most accurate and reliable rent and occupancy data. Continues to impress that you can intentionally make an update to something working well, then make a massive overhaul that breaks it. Daily, transaction-based visibility into your portfolio and your competitive market. Resources, LeaseLabs We experienced unexpected slowness in the application during this time. Login. Have an immediate question about our products or services? The experience is shaky at best from the moment that you open it until you tune you minimize or close it. Monticello at Powhatan Login Use your ActiveBuilding login information Enter your email Log in New Resident? Residents can shop, compare and set-up utilities with MyUtilitiesConnections prior to move-in so theres a timely transfer of utilitiesimproving your vacant cost recovery. Get Started Now Terms of Use Privacy Policy Package delivery is the secondamenity residents are interested in after fitness centers. You can pay rent, communicate with staff and neighbors, reserve amenities, request maintenance, track packages and. Residents simply need to log into the portal to view their bill and can then make a payment with a credit card, debit card or eCheck at any time. ActiveBuilding is the only resident portal app that can provide the convenience your residents want and save your staff up to 76 hours a month! We know how important service is to residents which is why ActiveBuilding allows them to submit maintenance requests 24/7 and automatically receive status updates until the project is completesaving your staff nearly 29 hours per month! Active Building. New Resident? Login Use your ActiveBuilding login information Enter your email Log in New Resident? Where other portals stop at basic payment processing, ActiveBuilding offers a central hub that enables residents and staff to engage in real time online while expediting maintenance requests, package delivery and other transactions. RealPages ActiveBuilding resident portal platform continues to evolve as the heartbeat of an apartment community, supporting the complete resident lifecycle and experience. Our automated package scanning and management lets your staff notify residents of a delivery via email, text, and phone or via a digital display screen in the lobby. Daily, transaction-based visibility into your portfolio and your competitive market. Data privacy and security practices may vary based on your use, region, and age. Maximize your asset value by optimizing rents while consistently reducing vacancies. You can pay rent, communicate with staff and neighbors, reserve amenities, request maintenance, track packages and moreanytime, anywhere. Fairfield Properties online rent pay portal allows residents to pay rent online. Enter your email. Proven to outperform the market 2-5% in every market cycle. Residents can post updates, marketplace items and neighborhood recommendations to the community wall and make new connections via interest groups and staff can monitor the wall and pre-approve content to better manage the propertys reputation. ActiveBuilding puts everything in your community at your fingertips. Your Information is secure and will be kept confidential. But as soon as I went to another page it was lost, and unretrievable. With the most recent updates of the app it now takes at least 30 seconds to initialize, then scans Face ID, then at least another 30 seconds to log in. Login Use your ActiveBuilding login information Enter your email Log in New Resident? RealPage Market Analytics delivers true performance data no one else has. The developer provided this information and may update it over time. ActiveBuilding Resident Portal is multifamily's most robust online resident portal for handling transactions and building community connections. Use your ActiveBuilding login information. Broadstone Scottsdale Quarter Login Use your ActiveBuilding login information Enter your email Log in New Resident? ActiveBuilding puts everything in your community at your fingertips. If you open a forum post and then back out, you're starting from the top again. The ActiveBuilding messaging feature allows residents to be contacted the way they choose by email, phone or text. So when it comes to resident billing, our convergent bill presents all resident charges including rent, utilities, miscellaneous fees and all past due balances on one itemized bill. Fax: [email protected], Fairfield Manor West at Farmingdale Village, Fairfield Residences At Cedarhurst Park House, Fairfield Residences At Long Beach Condos, Fairfield Townhouses At Farmingdale Village, Fairfield Townhouses At Farmingdale Village II, Fairfield Victorian Residences At Sea Cliff, Fairfield Waterside At Village Of East Rockaway, Fairfield Broadway Knolls North At Holbrook, Fairfield Landmark At Port Jefferson Village, Fairfield Townhouses At Amityville Village, Fairfield Townhouses West at Amityville Village, Fairfield Victorian North At Babylon Village, Fairfield Victorian South At Babylon Village, Georgian House At Westhampton Beach Village. From family members to dog walkers, residents can submit and store their Guest Authorizations 24 hours a day, which is easily accessible by staff through the residents online profile. What weve shown with Community Rewards is that a more community-engaged resident base does stay longer and renew at a higher level, he explains. granularity and accuracy. I can't find it anywhere which, in my current situation where my heater is out and it's only 2 degrees outside, is extremely frustrating. Login Use your ActiveBuilding login information Enter your email Log in New Resident? Renter Background, Creditor Screening Issues, COVID-19 Pinpoint drivers of submarket momentum and individual asset forecasts with greater Community Rewards has a proven track record of helping property managers reward resident behaviors important to owners while building community loyalty, which leads to higher retention, Ivey says. You pretty much have to use it if your landlord decides to. You will see an updated app icon, new colors, and a cleaner login screen. Log in. ActiveBuilding is poised to continue giving residents more choices and properties greater brand value. As the title says, this app proves important functionality and could have cool community features, but its held back by an awful user experience. Login Use your ActiveBuilding login information Enter your email Log in New Resident? KEY FEATURES Pay rent with your credit card, debit card or e-check and set up scheduled payments to avoid late fees Submit maintenance requests with photos and videos and automatically receive status updates Connect with your community in the Activity Stream-get updates, swap news, coordinate neighborhood events, share pictures and create social profiles with specific interests Renew your lease Sign up for events, reserve amenities and (where applicable) pay for them right from the app Receive package delivery notifications in-app, through email or via text Shop your community's marketplace for services including cleaning, childcare, dog walkers, maintenance and more Gain easy, secure mobile access using Biometric Login. Log in. It also makes moving in easy. Thank you! App responsiveness is very important to us because we know how frustrating it is to you to use. Copyright 2023 Apple Inc. All rights reserved. Login Use your ActiveBuilding login information Enter your email Log in New Resident? They can even set up reoccurring payments or split the cost with roommates! It is so slow, and they changed where the contact info is for emergency maintenance. If I had an alternative way to do so, this app would exit my phone immediately. Authorize | ActiveBuilding Login Use your ActiveBuilding login information Enter your email Enter password Remember Me Forgot password? RealPage's ActiveBuilding resident portal platform continues to evolve as the heartbeat of an apartment community, supporting the complete resident lifecycle and experience. I really hate this app. RealPage Analytics delivers the most accurate apartment data, trends and industry news. LearnMore. It was snappy, responsive, and logging in took less than a few seconds. Get Started Now Terms of Use Privacy Policy Connect your community, grow resident engagement and drive incremental yield with ActiveBuilding. It gives everyone a way to engage as a community. Login Use your ActiveBuilding login information Enter your email Log in New Resident? We were very excited to talk about the new ActiveBuilding at RealWorld..